Data Deletion
This page explains how to have your data deleted from MyView, operated by Humana Limited (company number 12178063), trading as Be My Social. It also serves as our data deletion instructions for users who connected a Facebook or Instagram account.
If you connected a Facebook or Instagram account
You can end MyView's access in either of two places:
From MyView: sign in, open your dashboard, and use Disconnect next to the connected account. Our access ends and the stored access token is deleted straight away.
From Facebook: go to Settings & privacy → Settings → Business Integrations, find MyView, and remove it. Meta then sends us an automated deletion request and we delete the stored access token and the data we hold from your connected account.
In both cases, copies of data we collected from the connected account are deleted from our systems within 30 days, and we confirm completion if you ask us to at support@humana.ltd.
Everyone else
Email support@humana.ltd from the address connected to your account, or with enough detail for us to find the data concerned. If a public mention we have collected concerns you, include the URL. We action deletion requests within 30 days and confirm when done.
What deletion covers
Deletion removes the personal data we hold about you or your connected accounts: stored mentions, connected account data, tokens, and account details. We keep aggregate statistics that identify nobody, and any records UK law requires us to retain, such as invoices.